Resolving Individual & Team Conflicts

Is your life affected by serious conflicts... at home? At work? How much do you contribute to the conflicts in your life? Today, much of human interaction involves unresolved conflicts, which too often lead to violence and sudden death. Conflicts provide us with opportunities for problem solving, increased understanding, better relationships and interpersonal healing.

Program highlights:

	Identify the underlying causes of conflict
	Discover the real issues, which are at the root of any conflict
	Learn why conflicts happen and how to avoid them
	Are conflicts good or bad?
	Replace conflict with cooperation
	Learn how to silence your inner voices so that you can really listen
	Dealing with the emotional aspects of conflicts
	Conflict vs. Violence: Why it is important to know the difference
	Learn why good communication skills (including body language) are key
	7 practical steps to resolving conflicts
	Learn 5 negotiating styles
	Develop a Win-Win conflict resolution and mediation style
	Learn to develop inner peace and find your centered state

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