Newsletters
"Change Your Life & Keep The Changes"
June 2001
Welcome to Change Your Life! A free newsletter developed by Marcus M. Mottley, to provide you with words of wisdom, information, ideas and strategies to inspire, motivate, empower and propel you to achieve your desires!
Listen & Learn
According to Tom Peters (Thriving on Chaos), if you want to
increase your performance and enhance your career, you must listen!
Listening is a key factor in understanding and influencing other people, increasing your knowledge, and learning new information.
Listening can have a tremendous impact on success in your personal and professional life!
Listening Is Hard Work!
To really listen you've got to concentrate. You must focus on what the other person is saying! You must suspend your own thoughts, ideas and your internal dialogue.
This is difficult! Yet to be effective, you must suspend your own inner voice, your inner conversations and your habit of planning to respond to what the other person is saying - while they are speaking!
To do this successfully, ask yourself the following questions:
What is the person saying? What do they mean? What is their point? Am I getting the whole story? What else/ what other information can they give me? What do they want from me? Do I really understand what they are saying?
Listening not only involves hearing with your ears, it also involves listening with your eyes and other instruments of your senses.
Can you notice any changes in voice quality? Has the person's torso changed in any significant ways? Is the person's use of their hands or legs attached to any specific issue or emotion? What facial expressions do you notice?
Caution:
While you may notice significant aspects of the persons body language, be careful not to interpret or give meaning to what you notice! For example, if the person says "Yes" while shaking their head signifying "No", do not determine that the individual is lying!